FAQ
Frequently Asked Questions
Frequently Asked Questions
Find answers to common questions about our products, orders, delivery, and policies. Everything you need to know—made simple.
Simply browse our collections, select your preferred products, add them to your cart, and proceed to checkout to complete your purchase.
We accept secure online payments including credit cards, debit cards, and other supported digital payment options available at checkout.
If your order has not yet been processed for shipping, you may contact our support team to request modifications or cancellation.
Once your order has been shipped, you will receive a confirmation email with tracking details.
Yes, Ministry of Beauty delivers to locations across Sri Lanka.
Orders are typically delivered within 2–5 business days, depending on your location.
In rare cases of delay, our team will notify you and ensure your order reaches you as soon as possible.
Our formulas are designed to be gentle and effective. However, we recommend performing a patch test before full use.
Many of our products include carefully selected botanical and herbal ingredients known for their nourishing benefits.
Store products in a cool, dry place away from direct sunlight to maintain quality and effectiveness.
Due to hygiene and safety reasons, opened beauty products may not be eligible for return unless they arrive damaged or defective.
Please contact our support team with your order number and product images so we can assist you promptly.
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